7 Common Customer Problems with SEO and How to Solve Them

SEO remains a difficult area to understand, especially for people who are not familiar with the technical aspects. This often causes problems in communication between the client and the specialist, which impedes successful work.

If such problems are not solved, then there can be no talk of achieving goals, and the process of cooperation itself may end in failure. This leads to the fact that some customers begin to think that SEO does not work, and specialists are only interested in “profiting” from their budget.

I decided to look at the most common problems that customers of SEO services face and offer solutions to them. This material will be useful to both business owners and SEO specialists.

1. I don’t understand anything about this

If you don't understand the technical aspects of SEO, that's okay. It's as if you came to a car repair shop not to do repairs, but to ensure that your car functions properly. But at least the basic principles of SEO are worth understanding.

SEO is one of the most complex and technically intensive areas of Internet marketing. There are many myths and misconceptions, and the terminology is often confusing.

The solution to this problem is to ask the contractor to provide clear reports that are not cluttered with unnecessary technical information. Include in the report only those indicators that are important to your project.

2. We have been moving forward for several months, but there is no result.

Today, the result of SEO work does not come in a few weeks, as it used to be. Modern promotion is a long and costly process, both in terms of time and budget. However, it is important to understand that results are not always immediate. In order to avoid misunderstandings, you need to clearly define what exactly you want to get as a result.

Start by setting and tracking key performance indicators (KPIs). This will help you understand what is really going on with the project. You'll be able to figure out if you should just wait, or if it might be worth increasing your budget to work in a competitive niche.

If you're on a budget, check out these additional tips on how to save money on promotion without sacrificing quality. Proper strategy planning can significantly improve results.

3. There is traffic, but no money

Sometimes it happens that traffic increases, but conversions (orders, calls) remain at the same level. Question: “Why do we pay?” becomes quite logical.

The problem is often that traffic may be generated from queries that don't result in sales. For example, a person who searches for “buy leather iPhone case” is likely ready to make a purchase, unlike someone who searches for “iPhone cases photo.”

It's important to analyze the keywords that bring you traffic and focus on those that lead to conversions. Also, don’t forget to improve the content and usability of your site. Tailor your landing pages to ensure they meet customer needs.

4. What are you doing there anyway?

If the reports are unclear to the client, and do not contain information about the work done and its purpose, it is natural that customers will have questions. Especially in conditions when there are many unscrupulous specialists on the market.

The solution is to pay for work done, not promises. If you have questions, don't hesitate to ask. Transparency in SEO work is important, and a conscientious contractor will be only too happy to explain exactly what they are doing and why.

5. Why don’t they give me guarantees?

In SEO, it is impossible to guarantee 100% results, especially when it comes to achieving top positions in search results. It all depends on many factors, including search engines, which can always change their algorithms.

What can be guaranteed is the quality of work. Constant development of the site, improvement of its content and functionality is a real guarantee of successful promotion. If someone promises you guaranteed results, for example, reaching the TOP in 30 days, this is a reason to be wary, since such promises often turn out to be empty.

6. I have no money

This problem is especially relevant for businessmen working in the regions. The SEO process takes time, but bills need to be paid now. However, this problem can be solved.

Not all SEO work produces the same results in the same time frame. Some actions give quick results, while others may take time. In order not to squeeze out the entire budget at once, you need to develop a strategy based on what budget is available.

Recommendations:

  • Start with those works that will give quick results;
  • If the site is large, optimize its categories by priority;
  • Focus on improving the site itself first, rather than buying links.

If you're concerned about budget, read more about saving money on promotion without sacrificing quality.

7. Everything is beautiful, but for some reason it doesn’t work

Sometimes it happens that the site receives traffic, there are sales, but all this remains at the level of self-sufficiency. What is the reason?

Sometimes SEO is not an effective promotion channel for your business. For example, for new products or niches where there is no search demand, promotion through SEO may not be as effective. Or in the case of niches, where the bulk of the traffic is already divided between large players, such as aggregators.

How to avoid most problems when ordering SEO promotion

The main thing is to find a quality contractor who will work transparently. Focus on setting clear KPIs and regular reports. Avoid those who promise you guaranteed results without explanation.

Also, do not forget that the result of SEO largely depends on you. Delays in approvals and failure to implement recommendations can slow down the process. And, of course, be realistic in your expectations - you cannot expect results in a month if you are working on competitive requests.

SEO is a strategy and requires an investment of time and resources to be successful. If everything is done correctly, there will definitely be results!

If you have any questions, do not hesitate to contact the SEO studio “SEO COMPUTER” for any question by email info@seo.computer.

ID 1605

Send a request and we will provide a consultation on SEO promotion of your website