Work with reviews about the site to improve interaction in Yandex

• Where you can view and respond to reviews about the site
• How to work with reviews on the page "Information about the site" in Yandex
• The process of working with reviews in the webmaster on the Reviews page in Yandex
• Why is the review or answer are not displayed in Yandex
• Frequently asked questions about working with reviews about your site in Yandex

Users can leave reviews about various sites, organizations and doctors in Yandex. These reviews can be found on the public pages of users, in Yandex Browser, as well as on other Yandex services, such as Yandex Cards and in search results.

Where you can view and react to reviews about your site in Yandex

Reviews about the site are available for viewing both on the page "Information about the site" and in the webmaster, on the page "Reviews". To answer the review about the site, you must log in to Yandex.

Location:

• Page "Information about the site"
• Page "Reviews" in the webmaster

View reviews about the site on the page "Information about the site" in Yandex

On the page "Information about the site", any visitor can view reviews about your site. To answer the review, you must be an authorized Yandex user.

The process of working with reviews in the webmaster on the page "Reviews" of your site in Yandex

In the webmaster you can not only view, but also respond to reviews. The answers left through the webmaster will be displayed as official, which helps the user understand that you took into account his opinion.

In order to work with reviews, follow the following steps:

• Make sure you have access to the site in the webmaster.
• Go to the page “Reviews” and open the “To the Site” tab to view reviews about your site.

How to start working with reviews about your site in Yandex

To get started with reviews about your site in Yandex, it is necessary to confirm the rights to the site in the webmaster. This will give you the opportunity to view and respond to all reviews about your site.

If you want to receive notifications of new reviews, configure the relevant notifications in the webmaster. Also on the page "Reviews" you can sort reviews by various criteria, including new, popular, relevant or with high marks.

Why is the review or answer is not displayed on your site in Yandex

Answer or review may not be displayed for several reasons:

• If the user has deleted his review from a public page.
• If the review was deleted after an additional verification for compliance with the rules.
• If the review was deleted by a partner or its transfer was stopped.

The response to the review may not undergo moderation if it does not meet the established requirements. In this case, the site owner is recommended to revise the answer and make the necessary changes.

Frequently asked questions about working with reviews on your site in Yandex

How to make reviews about the site visible to everyone in Yandex?

Reviews about your site are displayed on the open page "Information about the site". To view reviews about your organization or doctors, you need to go through Yandex maps or search for Yandex.

Why are the reviews not displayed in the webmaster?

This may be due to the fact that your site or organization is not registered in the system or data were introduced incorrectly. Make sure that the site has been added to the webmaster and business the same, and the rights to manage the site and the organization’s card are confirmed for the same login.

If reviews about the site or organization are not displayed, check the settings and correct possible errors. If the problem is saved, fill out the form for contacting the support service.

If you need help with work with reviews or SEO setting up on your site, you can seek advice from professionals from SEO.computer.

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