When it comes to getting leads from your site, you have two main goals:
Traffic is divided according to the degree of interest of visitors in purchasing your product. This degree of readiness is called the “temperature” of the traffic.
In a general context, we can distinguish between targeted and non-targeted traffic. However, this approach does not always help to fine-tune interaction with visitors, since work strategies depend on how “warmed up” the traffic is.
Hot traffic is users who are ready to buy. They know about the product, understand how it will solve their problem, and, importantly, have already chosen the product. Now they just need to find a company from which to purchase this product.
Such users can search the site using the following queries:
Examples of hot queries for the topic “plastic windows”: “buy plastic windows”, “order PVC windows”, “plastic windows in Moscow”, “plastic window store”.
Warm traffic is users who are interested in a product but have not yet made a final purchase decision. These queries can indicate both interest and intent to purchase in the future. For such requests, a separate advertising campaign is created in order to correctly track statistics and adapt the promotion strategy.
Examples of warm requests for plastic windows: “plastic windows”, “windows for an apartment”, “window company”, “Rehau windows”.
Cold traffic is users who are in your target audience, but do not yet show interest in the product. They are not looking for your product, but are looking for solutions to other problems that may be associated with it. These are information requests, for example: “how to change a plastic window”, “what are plastic windows”, “why do windows condense in winter”, etc.
Many SEO newbies make the mistake of measuring traffic temperature incorrectly. For example, for an online clothing store, the query “women’s clothing store” is not a hot one. Why? Because the user has not yet selected a product - he is looking for a product category, not a specific product. The query should be more specific, for example, “buy women's yellow blouse” or “buy women's fitted blouse.” This is a more targeted request, which can be classified as hot, since the user is almost ready to buy.
Each type of traffic requires an individual approach. This is important not only for optimizing landing pages, but also for the correct promotion strategy, including bids in contextual advertising. Direct sales are possible for hot and warm traffic - here users already know what they want. The only difference is in the rates: for warm traffic they are usually lower, since the volume of such requests is greater.
Cold traffic requires a more complex approach, because you first need to “warm up” the audience. You can’t just sell right away; you must first explain why the user needs your product and how it can help in solving their problem.
Several strategies are used to work with cold traffic:
Many SEO and PPC specialists focus on increasing traffic without considering the type of traffic. The result is an increase in traffic, but not conversion. This happens if the traffic is predominantly cold, and there is no proper work to warm up the audience.
The correct approach is:
This strategy allows you not only to increase the number of visitors, but also to increase sales by ensuring a stable flow of leads.
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